You rely on their mail and calendar, Google Drive for storage and Google Photos for your photo archive. Imagine you have spent much of your digital life for the last 12 years on Google. When you lose your password, it’s not that simple - as I found out.
If you think back to earlier times where, say you lost your bank book, your local banker probably knew who you were and could help you navigate the process of getting it replaced. How much of your digital life would you lose if you lost a single password? Without it, you are locked out and the cold reality of using free cloud services like Google is that you don’t have a human arbiter to help you.
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